“The Vendor Rating system aims to continuously assess and monitor supplier performances and the reliability of the products purchased, to avoid issues and in name of a continuous improvement process.”

Therefore, for each strategic Merchandise Group associated with a single supplier, we objectively and systematically assess the information regarding the Company’s behaviour during the supply process and during the execution of the contract, with particular reference to:

quality of the goods provided;

punctuality of the services provided;

accuracy in the pre-contractual stages and during the contract execution;

respect for safety during execution.

The results of this assessment determine in the company’s overall Vendor Rating Index and is used by Enel to formulate an overall evaluation of each supplier, in relation to the different types of services and/or goods provided. This evaluation can have effects such as, for example,

the suspension of the qualification previously obtained, or vice versa simplify the qualification’s renewal process. Suppliers can see their Vendor Rating index at all times, using their credentials to access the dedicated section of the Global Procurement Portal; the index can be used both as an evaluation tool in tenders and to continue working together. 

“In particular, the index related to Safety has a significant impact on the evaluation of a company’s performance. Additionally, new rules have been introduced to regulate safety violations; they require a period of specific monitoring to record any reiterations which would call for specific sanctions, impact on the Vendor Rating and, in certain cases, could cause the cancellation of the contract.”

Only by systematically monitoring the performance of our suppliers we can maintain our high operation standards and pursue concrete objectives with determination.