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General Terms and Conditions for Software and Cloud Services

This document applies to all contracts concerning the acquisition of software, Cloud Services and maintenance / support services to the Software and Cloud Services.

Official version of General Condition for Software and Cloud Services

ITALIA Condizioni Generali per Software e Servizi Cloud ed. 7.4 (dal 01/09/2026)
ZIP (1.27MB) Download
ESPAÑA Condiciones Generales para Software y Servicios de Cloud 4 edición (desde 01/01/2025)
PDF (1.38MB) Download
BRASIL Condições Gerais para Software e Serviços de Cloud 3 edição (desde 01/08/2024)
PDF (0.64MB) Download
COLOMBIA Condiciones Generales para Software y Servicios de Cloud 2 ediciòn
PDF (0.21MB) Download
CHILE Condiciones Generales para Software y Servicios de Cloud 2 ediciòn
PDF (0.44MB) Download
PERU Condiciones Generales para Software y Servicios de Cloud 2 ediciòn
PDF (0.22MB) Download
România Condițiile Generale Contractuale ale Grupului Enel pentru Software și Servicii Cloud A 2 ediție
PDF (0.29MB) Download
ARGENTINA Condiciones Generales para Software y Servicios de Cloud 2 ediciòn
PDF (0.2MB) Download

Courtesy translations

ITALY General Contract Conditions Software & Cloud ed. 7.4 (from 01/09/2026)
ZIP (1.37MB) Download
SPAIN General Contract Condition Software & Cloud 4 edition (from 01/01/2025) - English courtesy translation
PDF (1.51MB) Download
BRASILE Software_Cloud - 3 edition (from 01/08/2024)
PDF (0.57MB) Download
ARGENTINA Software_Cloud - 2 edition
PDF (0.16MB) Download
COLOMBIA Software_Cloud - 2 edition
PDF (0.15MB) Download
CILE Software_Cloud - 2 edition
PDF (0.16MB) Download
PERU Software_Cloud - 2 edition
PDF (0.14MB) Download
ROMANIA Software_Cloud - 2 edition
PDF (0.24MB) Download

Archive of General Terms and Conditions for Software and Cloud Services

Go to the archive